Company history

Our Values
The Foundation
The Story
Growth

Our Values

Passionate About People - At South Coast Tints we believe that finding the right members of staff is an important task in order to serve our customers that carries with it duties of care and professional behaviour.

Work With Empathy - At South Coast Tints we treat all people as we would like to be treated ourselves.

Take Personal Ownership - At South Coast Tints we hold ourselves accountable for everything we do. We communicate and act promptly, clearly and with honesty.

Expect Excellence - At South Coast Tints we are driven to achieve superior results for our customers through exceptional service delivery.

Forward Thinking - At South Coast Tints we strive to improve our customer service by investing our time, energy and profits for the benefit of our staff, clients, dealerships and shareholders.

South Coast Tints - The Foundation

South Coast Tints use only the very best revolutionary, long-lasting, quality films on all installations, creating a finish, that to the un-trained eye looks as though you've had all the glass replaced. South Coast Tints service is unlike any other in our industry, geared towards serving consumers and traders in an ethical manner. Our distinguishing style, starts with customer care and ends in customer satisfaction.

South Coast Tints professional services are considered to be amongst the premier window film installers in the UK. Protection you can count on.

South Coast Tints - The Story

1993

Phil Thompson is the originator behind the business concept back in the early 90's and today acts as the Technical director.

Phil recalls "I remember not having any idea how to apply films to windows at that time, or what was involved". This only emphasised the need to focus on quality, there was no one to turn to back then. Phil brought with him years of specialised vehicle graphics and contacts within the automotive world.

Later, Phil approached his other youngest brother, Roger to help grow the business further. Roger came on board and worked hard with Phil to take the business forward, implementing new procedures in a methodical style. The seed was sown.

So the years passed by, continuing to build the South Coast Tints reputation for providing top quality, affordable installations. A set of core values that exist in everything South Coast Tints does today.

2000

In 2000, the next obvious step was to find a suitable workshop to ensure the business could run smoother and to focus further on better and better installations. South Coast Tints still operates at this unit today.

South Coast Tints developed a bespoke management system in order to capture all information on customer vehicles and to know our customer better. A knowledge base and customer order management system was developed. This allows South Coast Tints to be more efficient with customers request for quotes, all aspects of ordering, invoicing and payments and includes a crucial element of managing how jobs are scheduled in, allocating the right time for each install, no rush jobs, perfection is key.

New installation techniques were developed and introduced, skills developed and more staff taken on to meet the ever growing demand by both vehicle dealerships and our customers.

2005

In mid-2005 things changed and stepped up another level yet again.

Simon (another brother) and Phil Joined forces and kicked off a new strategy to take the business forward. Simon brought in skills developed from years in selling software solutions into large companies. Simon had been working with South Coast Tints in the background for many years (Simon developed the Customer Management system from the ground up specifically for this business).

Phil and Simon continue complement each other well and aim to take the company to new heights. Whilst Phil focuses on the quality and technical aspects of the business, Simon is looking after the accounts, marketing, promotions, business development and the dealerships accounts.

South Coast Tints have always been leaders in this field, with many firsts. e.g 1st to conquer one piece back windows, 1st be presented online with an informative web site (Mid-90's), 1st to provide online quotes (Jan-06) and more recently 1st to become a certified 3M approved installer (Feb-06). The list is long and its sure to continue...

Thank you for your interest, we look forward to seeing you and your vehicle in our unit for that special treatment.

South Coast Tints - Growth

The business has been built on the back of a good reputation, word of mouth and satisfied return customers. Naturally, this is something all the brothers feel very proud of. You will experience their passion as soon as you visit or talk to them.

In a world where few companies really care about the quality of their products and service and let profit margins get in the way...South Coast Tints shines high above the competition and sets the high standard that everyone else can only follow.

We are always interested to hear from companies with their own loyal customer base, focused on delivering customer value. If you’re an owner or manager of any of the afore mentioned businesses, we would be pleased to hear from you and discuss ways of developing / cross fertilising our services, that will compliment your existing services and provide your business with additional income.

Our aim is to provide you with a financial benefit at no cost or inconvenience to you, your staff or your company. You could benefit from a substantial regular income for simply introducing us to your customers and allow us to offer our service to your customers.

UVA/UVB & Heat protection is becoming more widely understood as a necessity as we spend so much time in the sun. It's now common knowledge that UV is very dangerous by all and we recognise that we must seek suitable products and services in order to protect ourselves. The vehicle is often forgotten due to waste of time solutions like 'Baby Shades' that are believed to work but simply don't. Money spent on our services is money well spent.

If you’re interested in introducing our service to your business or for simply more information, contact Simon for a chat.

Phil, Simon, Roger Thompson, September 2005